Pay with your Visa, MasterCard or American Express securely over the Internet. Your payment is handled by Braintree, Paypal or Amazon Payments with secure encryption and under strict banking standards.
VAT is included for orders within European Union. VAT and/or fees for import and/or customs are not included for orders outside the European Union.
Our Theory Of Watches never store or transfer any credit card information. Our Theory Of Watches use external payment gateways, Braintree, Paypal or Amazon Payments, for e-commerce. Braintree, Paypal or Amazon Payments handle card information and use technology that allow the identification of the cardholder, and both meet the requirements of the PCI DSS and CAS and utilize PCI-secured payments.
For further questions about how our partners handle information please contactBraintree, Paypal or Amazon Payments for support.
We offer free delivery on all watches within three business days with DHL Express Worldwide, and it’s usually a faster delivery time within Europe. For questions about shipping, delivery times or transportation please read more information here: Shipping.
If your product is damaged when delivered, you should (without delay and no later than 7 days after delivery) contact us and DHL. You will need to inform us what is damaged and also let us know the case number of the DHL claim form. We will naturally send you a new product to replace the damaged one.
This two year warranty from the date of purchase covers manufacturing defects on the watch itself (movement, case, crystal). Proof of purchase is required for all warranty claims. Online order confirmation or in-store receipt from authorized retailer is required. Our Theory Of will not accept a warranty claim if the watch has evidence of excessive wear or misuse. For questions regarding warranty replacement, please contact us at email@example.com. Please specify your name, address, order number and a detailed description of the issue at hand.
NB - Your warranty does not cover: Life of the battery, wear and tear, damage caused from accidents, or mishandling to any part of the watch, including strap, buckles, bracelet, glass or case. Water penetration is also not covered.
Read more here.
We collect basic personal information about our customers when an order is placed. This information is securely stored and is necessary to carry out delivery and to contact you as a customer if a problem should arise, or for important news such as new product launches. We will never disclose any such information to third parties.
Cookies are used on ourtheoryof.com in order to improve your experience on the site. Cookies are very small text files that are stored on your device’s hard drive when you visit websites. We use first-party and third-party cookies for the main purposes of web functionality, web statistics and advertising.
You can set your browser to notify you when a cookie is to be activated. This enables you to reject any usage of cookies or to tell your browser to delete the cookie at the end of your visit. For further information on what cookies we use, please send us an e-mail on firstname.lastname@example.org. You have the right to request access to your data and if anything is incorrect you can change or remove it.
Under the Distance Contracts you as a consumer have the right to cancel your purchase without specific reason, within 30 days after you received the goods. You will receive a full refund on the condition that the product is unused and returned in its original packaging.
OTO Aktiebolag ABNo: 559042-1722 VAT ID: SE559042172201
This page was last updated on: 1st May 2016